Frequently Asked Questions

Hazardous materials we can not take include paint, chemical, oils, asbestos, propane tanks, solvents, and any other toxic substances. If you’re unsure, please feel free to give us a quick call so we can better inform you.

Our trucks and teams are fully licensed and insured. We are licensed to work in all municipalities and are fully insured in case of accidental damage or injury. We are insured with the Worker’s Compensation Board (WBC), The Insurance Corporation of British Columbia (ICBC), and Commercial General Liability Insurance.

First Choice Junk Removal was formed with the mindset of trying to give back to our community. With that said, donations play a huge factor in this. We strive to donate all good condition furniture, appliances, and clothing so that people in need can make use of it.

The services that we provide include labor hours for hauling the junk, vehicle expenses, and recycling/disposal fees. We simply charge by volume that is taken up in our truck. If it’s heavier materials that you’re wishing to dispose of like concrete or dirt, we will add a surcharge to your account for the additional disposal fees.

We provide you with an estimate over the phone to help give you an idea about what your total cost may be. However, seeing as every situation is different, it can sometimes be difficult to provide an accurate quote without seeing the items in person first.

Our trucks are 15 cubic yards. This compares to about 5 or 6 pickup truck loads. 1 Cubic yard is roughly 3 feet wide x 3 feet high x 3 feet deep.

We accept debit, credit, cash, and provide invoices for businesses.

When we remove items from inside of your home or business, we take extra care to ensure that absolutely no damage occurs to your walls and floors. However, we are fully insured in case of any accidental damage or injury.

The two-hour window allows us time for transportation, loading, recycling, and donating your items. The truck team will always call 15 to 30 minutes before an appointment to let you know exactly when they are on their way.

Surcharges are applied to help cover the additional cost and time that is required to load and dispose of certain items. Please view our surcharge list below.

Construction/Renovation/Wood Debris – A 20% charge applies if the load comprises 50% or more heavy lumber or construction debris.

Drywall – Drywall must be dated. If it is not dated or was stamped before 1990, it must be tested for asbestos. Drywall is charged as bedload material. Undated drywall with no report will not be accepted.

Drywall Testing – Drywall testing is charged at $215 per site visit plus $85 per sample tested.

Elevator Not Booked/Blocked Out – For jobs greater than 1/2 loads, we charge 10% for the additional time..  

Hot Tubs – The starting price of a hot tub is $548. Demo and load time are charged at $100 per hour.

Mattress/Box Spring – A $30 recycling fee applies per box spring/mattress.

Oil – Recycling fee of $10 per 1-litre container and $25 per 5-litre container.

Pack up – There is a 15% surcharge for jobs requiring two employees to spend sufficient time placing items into bags.

Paint – Recycling fee of $5 per 1-gallon can and $10 per 5-gallon pail.

Pianos – Piano removal starting price is $298 + $25 per step. If an additional employee is required, there will be a charge of $100.

Propane – A $10 recycling fee applies to large propane containers.

Tires – A $15 recycling fee applies to tires, and an additional $25 is charged per tire plus rim. 

Walk-Up Apartments – An Additional 20% for any walk-up apartment buildings in which the suite is located on the second floor.

Time – For jobs that require more than the allotted time, we charge $50 for every half hour per two employees. Please find the allotted time for load sizes below:

Full Load – 2 Hours
Half Load – 1 Hour
Quarter Load – 30 minutes
1/8 Load – 15 minutes